Privacy Policy

1. INTRODUCTION

Maison Rodier is committed to respecting your privacy and complying with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés). This policy describes the personal data we collect via our website rodier.fr, our applications, our stores, and our exchanges with customer service. We process your data to provide you with our services, with your consent, or in the context of our legitimate interests: customer analysis and knowledge, improvement of our services, fraud prevention, and compliance with our legal obligations.

2. DATA COLLECTED

We collect several categories of data: your contact information (name, address, phone, email) for order processing and account management; your payment data for transaction processing; your demographic data (title, date of birth, preferences) to personalize our services; your account and purchase data (history, products viewed); your browsing data (website usage, device type, IP address); your location data (country determined via IP address); as well as inferred profiles reflecting your preferences, for personalized marketing purposes.

3. COLLECTION METHODS

Your data is collected when you create an account, make purchases, engage in digital interactions, visit our stores, make requests to customer service, and subscribe to marketing communications. We will inform you, where applicable, whether providing this data is optional or necessary for us to provide the service.

4. MARKETING COMMUNICATIONS

We send you our news and offers ("Rodier News") only with your consent where required by law. You can unsubscribe at any time via the link in each email, from your account, or by contacting customer service. Even after unsubscribing, you may continue to receive communications related to your orders and account.